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NONCREDIT CUSTOMER RELATIONS

Certificate of Completion (Noncredit)

This certificate develops communication skills that relate to quality customer service.— Show Full Program Details

NONCREDIT CUSTOMER RELATIONS Pathways

Pathways listed below are for the catalog year 2025-2026. Maps for previous years are available on each pathway page. What is a catalog year?

Pathway 1: to Noncredit Certificate
A high-level transfer data for the to Noncredit Certificate.
Steps School Program Degree or Certificate Units Terms
1 Cuesta College NONCREDIT CUSTOMER RELATIONS Certificate of Completion (Noncredit) - n/a 1 term
Explore Pathway:

A high-level transfer data for the to Noncredit Certificate.
Steps	School	Program	Degree or Certificate	Units	Terms
1	Cuesta College	NONCREDIT CUSTOMER RELATIONS	Certificate of Completion (Noncredit)	- n/a	1 term

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Learning outcomes help you work towards your educational goals.

Construct and deliver a constructive criticism customer service experience session.
Demonstrate the collaborative problem solving model to a case study.
Describe and apply 4 essential Customer Service Best Practices in a role play.
Describe the different personality styles and how to adapt to each.
Provide strategic customer service recommendations to a business related case study.