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CUSTOMER SERVICE
Certificate of Specialization
Program Details
Certificate of Specialization in Customer Service to assist students in obtaining higher paying jobs in the service industry.
CUSTOMER SERVICE Pathways
Pathways listed below are for the catalog year 2021-2022. Maps for previous years are available on each pathway page. What is a catalog year?
Featured Careers (2)
Find your calling. Explore high-earning careers with entry-level data from the U.S. Bureau of Labor Statistics.
| Order Clerks | High school diploma/GED, Certificate after high school | Declining | 44,660 |
|---|---|---|---|
| Customer Service Representatives | High school diploma/GED, Some college | Rising | 42,830 |
Program Pathways Mapper incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET® is a trademark of USDOL/ETA.
Learning Outcomes
Learning outcomes help you work towards your educational goals.
- Achieve a Business Administration A.A. degree that is transferable to a four-year college or university and which can be obtained at Cuesta College within two years.
- Be trained for immediate entry into, or advancement within, the workforce in business related fields of employment.
- Develop basic skills and learn content knowledge in accounting, economics, marketing, management, law, entrepreneurship, international trade, e-commerce, computer applications, and customer service.