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CUSTOMER SERVICE

Certificate of Specialization



Program Details

Certificate of Specialization in Customer Service to assist students in obtaining higher paying jobs in the service industry.

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CUSTOMER SERVICE Pathways

Pathways listed below are for the catalog year 2020-2021. Maps for previous years are available on each pathway page. What is a catalog year?

Featured Careers

Find your calling. Explore high-earning careers with entry-level data from the U.S. Bureau of Labor Statistics.

  • Administrative Services Managers

    High school diploma/GED, Bachelor's degree

    • Job growth: Rising
    • Low salary: 64,740
    • High salary: 200,010
    • Average salary: 108390
    Rising Job Growth $ 108,390 Average Salary $64,740 $200,010

  • Biofuels Production Managers

    Bachelor's degree, Some college

    • Job growth: Stable
    • Low salary: 74,900
    • High salary: 197,310
    • Average salary: 121440
    Stable Job Growth $ 121,440 Average Salary $74,900 $197,310

  • Biomass Power Plant Managers

    Bachelor's degree, Associate's degree

    • Job growth: Stable
    • Low salary: 74,900
    • High salary: 197,310
    • Average salary: 121440
    Stable Job Growth $ 121,440 Average Salary $74,900 $197,310

All Careers in CUSTOMER SERVICE (37)

Brownfield Redevelopment Specialists and Site ManagersBachelor's degreeRising136,550
Compliance ManagersBachelor's degree, Master's degreeRising136,550
Loss Prevention ManagersBachelor's degree, High school diploma/GEDRising136,550
Regulatory Affairs ManagersBachelor's degree, Master's degreeRising136,550
Wind Energy Development ManagersBachelor's degree, Associate's degreeRising136,550
Wind Energy Operations ManagersAssociate's degree, Bachelor's degreeRising136,550
Training and Development ManagersBachelor's degree, Master's degreeRising127,090
Biofuels Production ManagersBachelor's degree, Some collegeStable121,440
Biomass Power Plant ManagersBachelor's degree, Associate's degreeStable121,440
Geothermal Production ManagersSome college, Certificate after high schoolStable121,440
Hydroelectric Production ManagersCertificate after high school, Associate's degreeStable121,440
Industrial Production ManagersHigh school diploma/GED, Bachelor's degreeStable121,440
Quality Control Systems ManagersBachelor's degreeStable121,440
Business Intelligence AnalystsBachelor's degree, Master's degreeRising112,590
Clinical Data ManagersBachelor's degreeRising112,590
Administrative Services ManagersHigh school diploma/GED, Bachelor's degreeRising108,390
Construction ManagersBachelor's degreeRising106,980
Facilities ManagersAssociate's degree, High school diploma/GEDStable104,690
BiostatisticiansMaster's degree, Doctoral degreeRising103,300
StatisticiansMaster's degree, Bachelor's degreeRising103,300
Supply Chain ManagersBachelor's degree, Master's degreeRising102,010
Management AnalystsBachelor's degree, Master's degreeRising101,190
Business Teachers, PostsecondaryDoctoral degree, Master's degreeRising97,270
Business Continuity PlannersBachelor's degreeRising81,270
Online MerchantsBachelor's degree, High school diploma/GEDRising81,270
Sustainability SpecialistsBachelor's degree, Master's degreeRising81,270
LogisticiansBachelor's degreeRising80,880
Logistics AnalystsBachelor's degree, Associate's degreeRising80,880
Logistics EngineersBachelor's degreeRising80,880
Social and Community Service ManagersBachelor's degree, Master's degreeRising78,240
Cost EstimatorsBachelor's degreeDeclining77,070
Compensation, Benefits, and Job Analysis SpecialistsBachelor's degreeRising77,020
Market Research Analysts and Marketing SpecialistsBachelor's degree, Master's degreeRising76,950
Search Marketing StrategistsBachelor's degree, Associate's degreeRising76,950
Human Resources SpecialistsBachelor's degree, Master's degreeRising72,910
Fitness and Wellness CoordinatorsMaster's degree, Bachelor's degreeRising61,340
Spa ManagersCertificate after high school, Associate's degreeRising61,340

Learning Outcomes

Learning outcomes help you work towards your educational goals.

  1. Achieve a Business Administration A.A. degree that is transferable to a four-year college or university and which can be obtained at Cuesta College within two years.
  2. Be trained for immediate entry into, or advancement within, the workforce in business related fields of employment.
  3. Develop basic skills and learn content knowledge in accounting, economics, marketing, management, law, entrepreneurship, international trade, e-commerce, computer applications, and customer service.